Welcome to Your Members Library.

Optional Reading

Let’s Get Started

Learning to do your own marketing in a cost-effective way that makes your life easier…

 

Your Bookmarked Articles at the Bottom.

7

New This Week

Resources for Continuing Business.

These are strange times for the Home Improvement Industry but we need to do everything...

Are you doing your customer a disservice by not asking for the order?

Are you doing your customer a disservice when you won't ask for the order?  Sales...

Dealing with Complaints

Dealing with complaints must be a priority to avoid losing future business....

Business Structure

If you're starting your business, or reassessing your business structure, you will find...

Back to Basics.

Back to Basics – Organisation.

Whatever your ability as a sales/business person there is one thing that you can do,...

Back to Basics-Courtesy.

Simple courtesies should not be underestimated in sales. Regardless of the rules in your...

Back to Basics – Appearance.

Most sales advice about what to wear refers to business to business meetings so is...

Buyer Motivation.

Buyer Motivation – Finances.

    Business Basics > Resources. Avoid making judgements....

Buyer Motivation.

These are strange times for the Home Improvement Industry but we need to do everything...

Mindset.

Is Fear Stopping You From Growing Your Business?

Are you undervaluing your services because you fear that the customer...

Anxiety Part 1.

Business Basics > Resources. Why wouldn't you feel anxious when your...

Are You Asking Enough of Yourself?

  Sales > Mindset How do so many unskilled salespeople manage...

Sales.

Are you doing your customer a disservice by not asking for the order?

Are you doing your customer a disservice when you won't ask for the order?  Sales...

Tradespeople in Sales.

The normal rules of selling appear to be relaxed for tradespeople. Consumers have long...

The Key to Understanding Your Customer.

    Business Basics > Resources. Should you ask your...

Are You Asking Enough of Yourself?

  Sales > Mindset How do so many unskilled salespeople manage...

Professional Business.

Resources for Continuing Business.

These are strange times for the Home Improvement Industry but we need to do everything...

Dealing with Complaints

Dealing with complaints must be a priority to avoid losing future business....

Business Structure

If you're starting your business, or reassessing your business structure, you will find...

Organisation

Lack of organisation causes waste in time, money, and goodwill if inefficiency affects...

Your Business Checklist

Is your business everything you want it to be? Time to step back and reassess your...

Protecting Your Customer

In positioning yourself as an expert, whether representing your own...

Consumer Rights 4 – Cancellation.

In making a provision for cancellation rights for off-premises and distance sales, the...

Consumer Rights 3 – On-premises and Off-premises.

Did you know that rights change, depending on whether the contract is signed at home or...

Consumer Rights 2. Dealing with Problems.

No doubt about it. Your customer has spent a lot of money on their new purchase and they...

Consumer Rights 1 – The Contract.

In positioning yourself as an expert, whether representing your own...

Your Saved Articles

      No Saved Items